Class Terms & Conditions


  • You must be over 18 years of age to join the classes unless permission has been granted.
  • All participants must complete a health questionnaire form before starting their first session, this will be sent to you when you first sign up.

  • Please advise Charlotte before any session if there are any changes in your health following the health questionnaire {blood pressure, pregnancy, pain, recent operation}

  • All classes run weekly with Charlotte or a qualified fitness/wellness professional


  1. Payment for all classes must be received in advance of attending classes.  Booking is required.

  2. Payment is taken online via a secure payment processor.

  3. Please contact Charlotte if you have any issues with payment or you’d like to pay with a different payment method.

  4. You can book as you go at a premium rate and spaces permitting at:- Booking website for pay-as-you-go

Holiday/Absence Allowance

Short notice absence cannot be refunded but you may attend another class within that block if you cannot attend your regular class.

If any absence is longer than 2 weeks you cannot be refunded for any additional sessions you miss.  

Online Access

From the date you purchase a block of classes, you will have four months FREE access to the Fit & Fabulous online membership. If you don't wish to book anymore blocks of live classes, your online membership will be cancelled after four months from the date of your initial purchase.



  1. There is a two-day cooling off period from the date of your purchase of the block of classes. I regret no refunds or transfers can be given after the two-day cooling off period.

  2. No refunds are given to unused classes but you may be able to attend another session within the same month/period if spaces are available.

Instructors and Cancellations

  1. In the unlikely event that Charlotte should have to cancel a session, she will give you as much notice as possible and she shall open space in another session, create a pop up session within the same period or amend payments for classes that are cancelled due to unforeseen circumstances.

  2. Sessions are taught by Charlotte, but occasionally cover may be used. All sessions are taught by a fully certified, fully insured instructor.

Class Etiquette:

  1. Please arrive 5 minutes prior to your scheduled class.

  2. Mobile phones must be put on silent.